Shipping & Returns
Shipping Policy
In-stock items will ship within 2 business days of purchase, or sooner. Any custom pieces will require some communication back and forth; completion & dispatch times will be agreed upon as such. I offer worldwide shipping, standard shipping rates, customs fees & duties apply. Send me a message to get a shipping quote.
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Once your package has been dispatched you will receive tracking information for your shipment, as well as a rough eta on arrival. Note that with COVID-19 restrictions shipping times aren't always accurate, and packages may get held up. In the event that a package seems to be taking too long, contact the shipping provider for further details, info will be included with tracking information.
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Please understand that shipping rates vary, from guitar bodies to custom furniture freight costs will vary based on size, weight, and shipping method.
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Return & Exchange Policy
I accept returns on any in-stock items for 30 days after the purchase date. Custom items will not be shipped until the client is satisfied with the final result; any customs items damaged in shipping will be automatically refunded/replaced depending on the situation, and the client's wishes.
In the event that you receive a custom item, and aren't happy with how it turned out, just contact me, we can resolve any issue, and a new item can be sent in its place.
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